Quality Management Systems

ISO 9001 is the ultimate global benchmark for quality.

What is ISO 9001?

ISO 9001 is the internationally recognised standard for Quality Management Systems [QMS] of business. It is the most widely used way of demonstrating to your customers, whether existing or potential, that you are committed to the quality of your product or service and have been assessed accordingly.

At the heart of ISO 9001 is a quality policy and set of systems and principles that lie together business objectives, customer needs and your marketing plan. When this approach to quality is embedded across the business, every employee understands how their actions create a better customer experience and processes a put in place to continually review and improve that customer experience.

Certification of this standard is intended for all fields of business and can be implemented to all organisations regardless of their size, activity and legal status.

Being ISO 9001 certified will provide a host of benefits:

  • Greater success with tenders
  • Preferred contractor status
  • Reduced costs and re-work
  • Improved customer satisfaction and loyalty
  • Positive cultural change
  • Increased profitability
  • Competitive advantage over rivals
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Why gain ISO 9001 Accreditation with CBO Associates?

We will help you from start to finish. Whether you have operational procedures in place or not, we will design, document, implement and operate a simple QMS that meets all the requirements of ISO 9001. We will design the system around your existing business practices wherever possible, and if necessary help you to identify and resolve issues where you do not conform to the ISO 9001 standard.

Once the system has been implemented, we will recommend you for the initial audit visit from a UKAS accredited external assessment body. We will then arrange for your system to be fully audited prior to the final ISO 9001 external assessment, which will usually take place within 3 months of the initial audit visit (depending upon the external assessment body).

If you need more information about using a UKAS accredited external assessment body, then click here to visit the UKAS website to find out more.

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